Vis problemdetaljer
| ID | Prosjekt | Kategori | Visningsstatus | Dato lagt inn | Siste oppdatering |
|---|---|---|---|---|---|
| 0000131 | BAS21 | BAS21 | Offentlig | 2026-04-21 14:01 | 2026-04-28 10:08 |
| Rapportert av | erik | Delegert til | chreide | ||
| Prioritet | Normal | Alvorlighetsgrad | Kræsj | Mulighet for å reprodusere | Alltid |
| Status | Løst | Løsningsstatus | Fikset | ||
| Plattform | Macbook Pro M4 | OS | MacOS | Versjon | 26.4.1 |
| Oppsummering | 0000131: BAS21 2.0 beta 62 kan ikke åpnes | ||||
| Beskrivelse | The BAS21 app crash on launch. The included binaries does not seem to be compatible with arm64 architecture of the M-series Apple Macs. This problem did not exist on beta 51. Trace log below. | ||||
| Tilleggsinformasjon | Traceback (most recent call last): File "/Applications/BAS21 2.app/Contents/Resources/__boot__.py", line 184, in <module> File "/Applications/BAS21 2.app/Contents/Resources/__boot__.py", line 138, in _run File "/Applications/BAS21 2.app/Contents/Resources/bas21.py", line 19, in <module> File "utils/backend_manager.pyc", line 8, in <module> File "/Applications/BAS21 2.app/Contents/Resources/lib/python3.14/bascore/schemas/__init__.py", line 5, in <module> File "/Applications/BAS21 2.app/Contents/Resources/lib/python3.14/pydantic/__init__.py", line 5, in <module> File "/Applications/BAS21 2.app/Contents/Resources/lib/python3.14/pydantic/_migration.py", line 4, in <module> File "/Applications/BAS21 2.app/Contents/Resources/lib/python3.14/pydantic/warnings.py", line 5, in <module> File "/Applications/BAS21 2.app/Contents/Resources/lib/python3.14/pydantic/version.py", line 7, in <module> File "/Applications/BAS21 2.app/Contents/Resources/lib/python3.14/pydantic_core/__init__.py", line 8, in <module> ImportError: dlopen(/Applications/BAS21 2.app/Contents/Resources/lib/python3.14/pydantic_core/_pydantic_core.cpython-314-darwin.so, 0x0002): tried: '/Applications/BAS21 2.app/Contents/Resources/lib/python3.14/pydantic_core/_pydantic_core.cpython-314-darwin.so' (mach-o file, but is an incompatible architecture (have 'x86_64', need 'arm64e' or 'arm64e.v1' or 'arm64' or 'arm64')), '/System/Volumes/Preboot/Cryptexes/OS/Applications/BAS21 2.app/Contents/Resources/lib/python3.14/pydantic_core/_pydantic_core.cpython-314-darwin.so' (no such file), '/Applications/BAS21 2.app/Contents/Resources/lib/python3.14/pydantic_core/_pydantic_core.cpython-314-darwin.so' (mach-o file, but is an incompatible architecture (have 'x86_64', need 'arm64e' or 'arm64e.v1' or 'arm64' or 'arm64')) 2026-04-21 13:39:31.287 BAS21[66773:6463665] Launch error 2026-04-21 13:39:31.287 BAS21[66773:6463665] Launch error See the py2app website for debugging launch issues | ||||
| Nøkkelord | Ingen nøkkelord tilknyttet | ||||
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Kan du prøve https://download.bas21.no/bas21/BAS21-2.0.0-beta63.dmg |
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Hei, jeg har prøvd beta63. Programmet krasjer ikke lenger, men det starter ikke heller. errorloggen gir følgende hvis det er til noe hjelp: 2026-04-22 11:30:32,148 - ERROR - Task exception was never retrieved future: <Task finished name='Task-1' coro=<Bas21App.start_bas21() done, defined at /Applications/BAS21 2.app/Contents/Resources/bas21.py:183> exception=ImportError("dlopen(/Applications/BAS21 2.app/Contents/Resources/lib/python3.12/PIL/_imaging.cpython-312-darwin.so, 0x0002): symbol not found in flat namespace '_jpeg_resync_to_restart'")> Traceback (most recent call last): File "/Applications/BAS21 2.app/Contents/Resources/bas21.py", line 214, in start_bas21 File "ui/mainwin.pyc", line 20, in <module> File "ui/bilag/mvamelding.pyc", line 8, in <module> File "/Applications/BAS21 2.app/Contents/Resources/lib/python3.12/bascore/baslib/mva.py", line 7, in <module> File "/Applications/BAS21 2.app/Contents/Resources/lib/python3.12/bascore/baslib/docexport/mvamld2022.py", line 6, in <module> File "/Applications/BAS21 2.app/Contents/Resources/lib/python3.12/reportlab/platypus/__init__.py", line 7, in <module> File "/Applications/BAS21 2.app/Contents/Resources/lib/python3.12/reportlab/platypus/flowables.py", line 29, in <module> File "/Applications/BAS21 2.app/Contents/Resources/lib/python3.12/reportlab/lib/colors.py", line 43, in <module> File "/Applications/BAS21 2.app/Contents/Resources/lib/python3.12/reportlab/lib/rl_accel.py", line 34, in <module> File "/Applications/BAS21 2.app/Contents/Resources/lib/python3.12/reportlab/lib/utils.py", line 15, in <module> File "/Applications/BAS21 2.app/Contents/Resources/lib/python3.12/PIL/Image.py", line 95, in <module> ImportError: dlopen(/Applications/BAS21 2.app/Contents/Resources/lib/python3.12/PIL/_imaging.cpython-312-darwin.so, 0x0002): symbol not found in flat namespace '_jpeg_resync_to_restart' |
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Jeg har gjort et nytt forsøk nå. Samme link (altså beta 63) men innholdet er oppdatert. |
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problemet er løst i den versionen (beta 63 v2). Programmet starter helt fint på maskinen min nå. |
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Løst med universal2 eller dual builds for alle dependencies. |
| Dato endret | Brukernavn | Felt | Endring |
|---|---|---|---|
| 2026-04-21 14:01 | erik | Ny sak | |
| 2026-04-21 14:01 | erik | Status | Ny => Delegert |
| 2026-04-21 14:01 | erik | Delegert til | => chreide |
| 2026-04-22 10:15 | chreide | Notat lagt til: 0000259 | |
| 2026-04-22 11:33 | erik | Notat lagt til: 0000260 | |
| 2026-04-23 22:12 | chreide | Notat lagt til: 0000261 | |
| 2026-04-23 22:49 | erik | Notat lagt til: 0000262 | |
| 2026-04-28 10:08 | chreide | Status | Delegert => Løst |
| 2026-04-28 10:08 | chreide | Løsningsstatus | Åpen => Fikset |
| 2026-04-28 10:08 | chreide | Notat lagt til: 0000263 |
